>>>Testimonials For Waters Appliance Service


Dear Waters Appliance,
This morning just a few minutes ago, in fact, I placed a phone call to your company, inquiring as to the repair of my Water Pik. The gentleman answering my call was very professional and polite, but at the same time very customer friendly. I am very sorry that I did not ask his name.

I related to him that the unit was working, but that the hose had a crack. It needed replacement. He asked me the exact location of the break, and proceeded to instruct me as to how it could be repaired.

I did as he said. I repaired it in just a few minutes.

What impressed me immediately is that as this stage of our society when everything is moved by the dollar, this man took a minute to explain, and help me repair this unit, thinking only of the customer.

I may never again have anything needing repairs, but you can rest assured that if I do, you have a customer for life. Please send me a brochure describing your services.

Enclosed is one of my books. If you can locate this man, please give it to him with my profound admiration and thanks.

Sincerely,

GV, Bishopville, Maryland



Dear Waters Appliance,
Unfortunately many businesses these days have become so mechanized as to forget how to pleasantly deal with their customers. This isn't the case here.

I am very pleased to write and commend you for your professionalism in dealing with my telephone order for Sunbeam Grill replacement parts on, Tues., May 9, 2000. The person whom assisted me was extremely pleasant, knowledgeable, and went out of his way to ensure I had everything that I needed. He also helped solve a problem I was having with my grill and recommended a solution (thank you very much).

Not only was your service quick, polite, and efficient, I received my parts Thursday afternoon and surprised my lovely wife with a barbecue steak dinner.

Your business sets a fine example for others to follow. Keep up the fantastic work and great public relations.

Regards,
DJ - Chesapeake Beach, Maryland



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